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Working Through Conflict 9th Edition by Joseph P. Folger, ISBN-13: 978-0367461478



  • Format: PDF
  • Publisher: ‎ Routledge; 9th edition (April 8, 2021)
  • Language: ‎ English
  • 350 pages
  • ISBN-10: ‎ 0367461471
  • ISBN-13: ‎ 978-0367461478

Working Through Conflict offers a road map for how theory and research can be used to understand and influence conflict dynamics in everyday life. The field of conflict management is supported by a long history of useful research and theory that forms a basis for a wide variety of conflict management work. This book demonstrates how conflicts across settings can be understood by seeing them through a range of theoretical lenses. It illustrates how students of conflict can begin thinking and acting in ways that can have profound effects on the dynamics of difficult conflicts.

This textbook can be used in undergraduate or graduate courses on conflict in communication, business and management, political science, and counseling programs.

About the Author

Joseph P. Folger is Professor of Adult and Organizational Development at Temple University. He is Co-founder and current President of the Institute for the Study of Conflict Transformation.

Marshall Scott Poole is the David L. Swanson Professor of Communication, Senior Research Scientist at the National Center for Supercomputing Applications, and Director of I-CHASS: The Institute for Computing in the Humanities, Arts, and Social Sciences at the University of Illinois, Urbana-Champaign.

Randall K. Stutman is the Managing Partner of CRA Inc., a global leadership and communication consulting firm headquartered in Radnor, Pennsylvania. He is also the founder of the Admired Leadership Institute.


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