Description
Information Technology for Management 12th Edition by Efraim Turban, ISBN-13: 978-1119702900
[PDF eBook eTextbook] – Available Instantly
- Publisher: Wiley; 12th edition (April 6, 2021)
- Language: English
- 640 pages
- ISBN-10: 1119702909
- ISBN-13: 978-1119702900
Information Technology for Management, 12 Edition provides students with a comprehensive understanding of the latest technological developments in IT and the critical drivers of business performance, growth, and sustainability. Integrating feedback from IT managers and practitioners from top-level organizations worldwide, the newest edition of this well-regarded textbook features thoroughly revised content throughout to present students with a realistic, up-to-date view of IT management in the current business environment.
Table of Contents:
Cover
Title Page
Copyright
Preface
What’s New in the Twelfth Edition?
Engaging Students to Assure Learning
Details of New and Enhanced Features of the Twelfth Edition
Supplemental Materials
Acknowledgments
CHAPTER 1: Digital Transformation Disrupts Companies, Competition, and Careers Locally and Globally
Introduction
1.1 Doing Business in the On-Demand and Sharing Economies
1.2 Business Process Improvement and Competition
1.3 IT Innovation and Disruption
1.4 IT and You
Chapter Summary
Key Terms
Assuring Your Learning
References
CHAPTER 2: Information Systems, IT Infrastructure, and the Cloud
Introduction
2.1 IS Concepts and Classification
2.2 IT Infrastructure, IT Architecture, and Enterprise Architecture
2.3 Data Centers and Cloud Computing
2.4 Virtualization and Virtual Machines
Chapter Summary
Key Terms
Assuring Your Learning
References
CHAPTER 3: Data Management, Data Warehouses, and Data Governance
Introduction
3.1 Data Management
3.2 Data Warehouses and Data Marts
3.3 Data Governance and Master Data Management (MDM)
3.4 Information Management
3.5 Electronic Document, Record, and Content Management
Chapter Summary
Key Terms
Assuring Your Learning
References
CHAPTER 4: Networks, the Internet of Things (IoT), and Edge Computing
Introduction
4.1 Network Fundamentals
4.2 Wireless Networks and Standards
4.3 Mobile Computing and the Internet of Things (IoT)
4.4 Network Quality of Service
Chapter Summary
Key Terms
Assuring Your Learning
References
CHAPTER 5: Data Privacy and Cyber Security
Introduction
5.1 Data Privacy Concerns and Regulations
5.2 Extent and Cost of Cyberattacks and Cyber Threats
5.3 Cyberattack Targets and Consequences
5.4 Defending Against Cyberattacks and Managing Risk
5.5 Regulatory Controls, Frameworks, and Models
Chapter Summary
Key Terms
Interactive Exercises
References
CHAPTER 6: Business Intelligence, Data Science, and Data Analytics
Introduction
6.1 Business Intelligence and Data Science
6.2 Big Data and Advanced Data Analytics
6.3 Descriptive Data Analytics Tools
6.4 Predictive and Prescriptive Data Analytics Methods and Techniques
Chapter Summary
Key Terms
Assuring Your Learning
References
CHAPTER 7: Social Media and Semantic Web Technology
Introduction
7.1 Web 2.0—Social Web Technologies
7.2 Social Web Tools and Applications
7.3 Using Search Technology for Business Success
7.4 A Search for Meaning—Web 3.0 and Semantic Technology
7.5 Recommendation Engines
Chapter Summary
Key Terms
Assuring Your Learning
References
CHAPTER 8: Omnichannel Retailing, E-commerce, and Mobile Commerce Technology
Introduction
8.1 Omnichannel Retailing
8.2 In-Store Retail Technology
8.3 E-commerce—Online Retailing
8.4 Mobile Commerce
8.5 Mobile Payment and Financial Services
Chapter Summary
Key Terms
Assuring Your Learning
References
CHAPTER 9: Functional Business Systems
Introduction
9.1 Functional and Cross-Functional Business Processes
9.2 Production and Operations Management Systems
9.3 Sales and Marketing Management Systems
9.4 Accounting, Finance, and Regulatory Compliance Systems
9.5 Human Resource Information Systems (HRIS)
Chapter Summary
Key Terms
Assuring Your Learning
References
CHAPTER 10: Enterprise Systems
Introduction
10.1 Intro to Enterprise Systems
10.2 Enterprise Resource Planning
10.3 Supply Chain Management
10.4 Customer Relationship Management
10.5 Communicating and Collaborating with Enterprise Knowledge Management Systems, Enterprise Content Management Systems, and Enterprise Social Platforms
Chapter Summary
Key Terms
Assuring Your Learning
References
CHAPTER 11: Artificial Intelligence, Robotics, and Quantum Computing Technology
Introduction
11.1 How AI Works
11.2 AI Applications in Business and Society
11.3 AI and Society (Ethics)
11.4 Robotics
11.5 Quantum Computing (QC)
Chapter Summary
Key Terms
Assuring Your Learning
References
CHAPTER 12: IT Strategy, Sourcing, and Strategic Technology Trends
Introduction
12.1 IT Strategy and Competitive Advantage
12.2 IT Strategic Planning, Process, and Tools
12.3 IT Sourcing Strategies and IT Service Management
12.4 Strategic Technology Trends
Chapter Summary
Key Terms
Assuring Your Learning
References
CHAPTER 13: Systems Development, IT Service Management and Project, Program and Portfolio Management
Introduction
13.1 Systems Development
13.2 Systems Development Methodologies
13.3 Project, Program and Portfolio Management (PPPM)
13.4 Initiating, Planning, and Executing Projects
13.5 Monitoring/Controlling and Closing Projects
Chapter Summary
Key Terms
Assuring Your Learning
References
CHAPTER 14: IT Ethics and Local and Global Sustainability
Introduction
14.1 An Introduction to Ethics
14.2 ICT and Local Sustainability
14.3 ICT and Global Sustainability
Chapter Summary
Key Terms
Assuring Your Learning
References
Glossary
Organization Index
Name Index
Subject Index
End User License Agreement
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