eBooks are non-returnable. However, a student who drops the course can receive a refund by providing a signed drop/add notice from the school registrar. If technical problems prevent you from receiving your eBook and you need a refund, a credit will be issued to you if it is within two weeks from the date of your purchase.
We strive to achieve zero refunds through a sufficient and foolproof system of verification and purchase as follows. We have sufficient check points to ensure that the product is verified from all possible characteristics before buying. All our products are digital downloads and hence not returnable. However, an extreme case of human error or a technical failure on our part shall be handled internally between the Site Owner’s dedicated customer support via emails and amicably resolved based on a case to case basis.