Under new management. Thank you for being patient and considerate.

Business Communication: Process & Product 9th Edition, ISBN-13: 978-1305957961



  • Author(s): Mary Ellen Guffey, Dana Loewy
  • Format: PDF
  • Size: 40 MB
  • 1056 pages
  • ISBN-10: 1305957962
  • ISBN-13: 978-1305957961
  • Publisher: Cengage Learning; 9th edition (January 12, 2017)
  • Language: English



Let BUSINESS COMMUNICATION: PROCESS AND PRODUCT, 9E prepare you for success in today’s digital workplace. This leading textbook and vast digital resources help you develop the communication competencies that employers value most, such as superior writing, speaking, presentation, critical thinking, and teamwork skills. Two thoroughly updated employment chapters offer tips to prepare you for a labor market that is more competitive, more mobile, and more dependent on technology than ever before. Authors Mary Ellen Guffey and Dana Loewy have interviewed practitioners as well as researched hundreds of articles and blogs to capture the latest trends, technologies, and practices for the most up-to-date advice on how to ace the job search, resumes, cover letters, interviews, and follow-up activities. Optional grammar reviews in each chapter, including a complete grammar guide in the end-of-book appendix, help you improve critical English language skills.

A dedicated professional, Mary Ellen Guffey has taught business communication and business English topics for more than 40 years. She received a B.A., summa cum laude, from Bowling Green State University; an M.A. from the University of Illinois; and Ph.D. in business and economic education from the University of California, Los Angeles (UCLA). Dr. Guffey has taught at the University of Illinois, Santa Monica College and Los Angeles Pierce College. Now recognized as the world’s leading business communication textbook author, Dr. Guffey is the founding author of three award-winning textbooks: BUSINESS COMMUNICATION: PROCESS AND PRODUCT, ESSENTIALS OF BUSINESS COMMUNICATION and BUSINESS ENGLISH. Each updated book continues to lead its market and, together, these books have helped hundreds of thousands of students around the world develop language skills. Dr. Guffey serves on the review boards of the Business and Professional Communication Quarterly and the Journal of Business Communication — both publications of the Association for Business Communication. She also participates in national meetings, sponsors business communication awards and is committed to promoting excellence in business communication pedagogy and the development of student writing skills.

Dana Loewy has taught business communication at California State University, Fullerton for two decades. She enjoys introducing undergraduates to business writing and honing the skills of graduate students in managerial communication. Concurrently, she has taught various German courses and has served as a regular guest lecturer at Fachhochschule NĂ¼rtingen, Germany. In addition to completing numerous brand-name consulting assignments, Dr. Loewy is a business etiquette consultant certified by The Protocol School of Washington. Dr. Loewy holds an M.A. from Bonn University, Germany, and a Ph.D. in English from the University of Southern California. Fluent in several languages, including her native languages of German and Czech, Dr. Loewy has authored critical articles in many areas of interest, including literary criticism, translation, business communication and business ethics. Dr. Loewy has played an increasingly significant collaboration role with Dr. Guffey on recent editions of this book and ESSENTIALS OF BUSINESS COMMUNICATION. Before co-authoring with Dr. Guffey, Dr. Loewy worked as a professional translator for 25 years, during which time she provided subtitles for thousands of major feature films and videos. She also published various poetry and prose translations, most notably THE EARLY POETRY OF JAROSLAV SEIFERT and ON THE WAVES OF TSF. Active in the Association for Business Communication, Dr. Loewy focuses on creating effective teaching and learning materials for undergraduate and graduate business communication students.


There are no reviews yet.

Be the first to review “Business Communication: Process & Product 9th Edition, ISBN-13: 978-1305957961”

Your email address will not be published. Required fields are marked *